Accessibility Statement — Acton House Clearance

This Accessibility Statement describes how Acton House Clearance and related Acton clearance services work to make content usable and inclusive. We aim to provide clear and consistent access to information about our house clearance in Acton, and to explain how our digital content supports people with a wide range of needs. Our approach is guided by recognised accessibility standards and practical user-centred design.

We follow the WCAG 2.1 AA guidelines as our baseline for accessibility. That means we prioritise readable text contrast, keyboard operability, meaningful structure, and alternatives to non-text content. Our statement covers screen-reader support, keyboard navigation, text resizing, and accessible forms where relevant to Acton house clearance enquiries. We also use semantic HTML and progressive enhancement so content remains accessible when assistive technologies are used.

Key accessibility features include:

• Clear heading structure and landmarks for easy navigation by screen readers.
• Keyboard-only navigation for menus, forms, and core interactive elements.
• Descriptive alt text for meaningful images and accessible labels for controls.
• Logical focus order and visible focus indicators to support keyboard users.

We test for compatibility with common screen readers and assistive technologies to ensure that people seeking Acton clearance services can obtain information without barriers. Our content is tested on multiple platforms and with various screen-reader settings to improve reliability. We avoid inaccessible components and provide text alternatives when dynamic content is used, so that screen-reader support is robust across devices.

Navigation and interaction are designed to be fully operable using a keyboard alone. That includes focusable links and buttons, skip-to-content links, and menu controls that do not require a mouse. Where interactive widgets are necessary for house clearance in Acton booking steps, we follow ARIA best practices to ensure components expose appropriate roles, states, and labels.

Accessibility testing and ongoing improvements

Our team conducts regular manual and automated checks to identify issues and prioritise fixes. We use a mixture of automated tools and human evaluation to assess compliance with WCAG 2.1 AA and to detect real-world barriers. If a technical limitation is identified, we document the issue and implement an improvement plan to enhance the experience for users of Acton clearance services.

If you need information in an alternative format about our Acton house clearance processes — for example large print, easy read, audio, or other formats — please let us know using the contact options on this site. We respond to accessibility requests with priority and provide reasonable adjustments where possible. We do not publish contact details here, but we commit to making assistance available upon request.

We also provide guidance for staff and operational teams to ensure in-person and on-site Acton clearance work is considerate of accessibility needs. This covers safe access arrangements, clear signage, and respectful communication methods. Inclusive service delivery is part of our operational standards for home visits and property clearance.

We are committed to continual improvement. If you encounter any accessibility barriers while using our pages or services related to Acton clearance, please tell us so we can investigate and act. While we aim for WCAG 2.1 AA conformance across the site, some third-party content or older documents may not fully meet every criterion. We prioritise remediation and provide alternatives where required to ensure information remains available.